Our officers perform with a high level of integrity, honesty, loyalty and professionalism, performing their duties while treating people with dignity and respect. Attention to customer service is always a forefront while remembering our duty to maintain order and public peace.
Due to the COVID-19 pandemic the Bartonville Police Department will be making some changes in how calls are handled. Effective immediately if the call can be handled over the phone the dispatcher will obtain your information and advise you that the officer will be calling you back to take the report or answer questions. The prescription drug drop box in the lobby of the Bartonville Police Department is closed and locked. No drop offs will be allowed to keep the lobby traffic at a minimum and help reduce the spread of any germs. If you call with a medical emergency, be patient and answer the dispatcher’s questions. Please know help is already on the way as they continue with questions. These questions allow the gathering of additional information to provide to responders for yours and their safety. When police or fire arrive on scene know they will be keeping a six-foot distance if possible, again this is for everyone’s safety to help reduce the spreading of germs.
The situation is changing, and we will do our best to keep this updated as changes take place. Wash your hands and maintain a six-foot radius from others if possible. The change is out of caution and to help limit potential exposures and the spread of germs.
"In this We Believe"
Part time Ordinance Officer
Non Emergency Phone: 309-697-2323